If your delivery method is listed as Mobile, your tickets are designed to be displayed and scanned directly from your smartphone — no printing needed.
Depending on your event and seller, your delivery may be a Mobile PDF or a Mobile Transfer.
1. Mobile PDF
You’ll receive an email with a PDF ticket attached or linked.
Open the PDF on your phone and show the barcode at the venue gate.
No need to print — these are valid for mobile scanning.
2. Mobile Transfer
You’ll receive an email with instructions to accept your tickets through a third-party platform (such as Ticketmaster, AXS, or the venue’s app).
You may need to log in or create an account using the same email address you used at checkout.
Once accepted, your tickets will appear under My Events or My Tickets in the app.
When will I get my tickets?
Once your tickets are ready, you’ll receive an email from Tickets-Center with step-by-step instructions based on your delivery type.
- Check your inbox (and spam/junk folder).
- Follow the instructions carefully.
Tips for a smooth event day
Add your tickets to Apple Wallet or Google Wallet, if available.
Anything sent via Mobile PDF is not eligible to add to your wallet.
Charge your phone before leaving home.
Turn up your screen brightness at the gate for easy scanning.
Still not sure which type of mobile ticket you have?
Chat with our team — we’ll confirm your delivery type and guide you step-by-step so you’re ready before the gates open.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article