How Do I Print My Tickets?

If your delivery method is Print-at-Home, you’ll need to download a PDF file and bring a paper copy with you to the event. Here’s how to do it:

Find the Email

• You’ll receive an email from Tickets-Center with a link to download your tickets.

• Subject lines may look like:
  “[Action Required] Download & Print Your Tickets”

• Can’t see it? Search by your order number or check your spam/junk folder.

Download the PDF

• Click the link in the email to download the full file.

• Save the PDF — don’t crop, screenshot, or alter it.

• If the ticket says “Mobile Entry Only,” it cannot be printed and must be scanned on your phone instead.

Print the Tickets

• Use standard 8.5 x 11" paper.

• Print the entire page, not just the barcode.

• Print single-sided only (not double-sided).

Bring Them to the Event

• Present the printed copy at the gate for scanning.

• Keep the paper flat and in good condition so the barcode scans easily.

What If You Forget to Print?

• Venues that require paper copies may refuse entry if you only have the PDF on your phone.

• Refunds are not available in this case, since the tickets were delivered as promised and printing is required.

No Printer? Easy Options

• Forward the PDF to a friend or family member for printing.

• Stop by a local copy/print shop (FedEx Office, Staples, UPS Store, etc.).

• Ask your hotel or office — most provide printing services.

Need Extra Help?

Start a live chat with our team if you’re having trouble finding your email or downloading your file. We’ll make sure you’re ready for entry.

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