Print-at-Home tickets are designed to be scanned on paper at the venue. If you don’t bring the printed copy, your barcode may not scan correctly — and the venue could deny entry.
Can I Just Show the Ticket on My Phone?
Print-at-Home tickets use a format meant for paper. Unlike mobile tickets, these barcodes often don’t scan properly from a screen. Many venues also enforce strict “paper only” policies for this delivery type.
What Happens If You Forget?
If the venue requires paper and you only have the PDF on your phone, entry may be refused.
Since the tickets were delivered as promised, refunds are not available in these cases.
Don’t Have a Printer? Here’s What You Can Do
Forward the PDF to a friend or family member who can print it.
Stop by a local copy/print shop (FedEx Office, UPS Store, Staples, etc.).
Ask your hotel or workplace — many offer guest or employee printing services.
Tips Before Heading to the Event
Print every page if your order includes multiple tickets.
Make sure the barcodes are clear and easy to scan.
Keep the paper flat and accessible when you arrive.
Still Unsure About Your Delivery Type?
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