Accessing Your Tickets Through Dice

Modified on Mon, 25 Aug at 1:19 PM

If your tickets were sent via Dice, you’ll receive them through the Dice app on your smartphone. Follow the steps below to accept and access them:


1. Look for a Text Message

  • Once the seller starts the transfer, Dice will send you a text that looks like:
    “I’d like to send you tickets to [Event Name]. Let me know when you’ve created an account on DICE so I can transfer them.”

  • Tap the link in the text to begin.


2. Download the Dice App

  • If you don’t already have it, download the free Dice app from the App Store or Google Play.

  • This app is the only way to receive and use Dice tickets—there’s no print or PDF option.


3. Sign In or Create an Account

  • Open the Dice app and choose Sign In / Register.

  • Enter your mobile phone number. Dice will text you a one-time login code.

  • Enter the code to verify your account.

    •  If you’re new to Dice, this step will automatically create your account.


4. Find Your Tickets

  • Once the transfer is complete, your tickets will appear in the app under the Tickets tab.

  • You’ll scan them directly from your phone at the venue—no need to add them to a wallet.


Things to Know

  • Dice is mobile-only. You’ll need a smartphone to view and use your tickets.

  • You’ll also get a confirmation email from Tickets-Center once the transfer is finalized.


Still Need Help?

If you don’t see your tickets or run into issues, start a live chat with our support team. We’ll confirm the transfer and make sure you’re ready for entry.

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