Accessing Your Parking Pass with ParkWhiz

Modified on Mon, 25 Aug at 1:19 PM

If your parking pass was delivered through ParkWhiz, you’ll need to accept the transfer, sign in, and save it to your phone. Follow these steps to get set up:

1. Look for the Email

You’ll receive a message from ParkWhiz (e.g., help@parkwhiz.com) with the subject line:
“[Sender] sent you a parking pass!”
Open the email and tap View Parking Pass.

Tip: Can’t find it? Search your inbox for “ParkWhiz,” and don’t forget to check spam or junk folders.

2. Sign In or Create an Account

Use the same email address that received the pass.
If you don’t already have a ParkWhiz account, you’ll be prompted to create one.

3. View Your Pass in “My Parking”

Once signed in, go to the My Parking tab.
Select your reservation and tap View Pass.
You’ll see:
- Lot address and directions
- Parking timeframe
- Parking pass number
- QR code for entry
- Options to transfer or add to your calendar

4. Add or Update Your License Plate

Some passes are validated by license plate number instead of a physical tag.
Tap Add Vehicle or Edit License Plate, enter your plate number, and save.

5. Download the ParkWhiz App

Install the free ParkWhiz app from the App Store or Google Play.
This ensures easy access, even without email or Wi-Fi at the venue.

6. Save to Your Digital Wallet

After viewing, choose Add to Apple Wallet or Add to Google Wallet.
Your pass will then be available offline and ready to scan at the lot.

Helpful Tips

The QR code is what you’ll show or scan upon arrival.
If your pass says “No Vehicle,” make sure to update your license plate before parking.
You can edit your vehicle anytime under My Parking.

Still Need Help?

If you run into issues, start a live chat with us. Our team will confirm your pass details and guide you through setup.