Cannot Attend an Event

Modified on Mon, 25 Aug at 1:16 PM

What if I can't attend an event after buying tickets?

We know things don’t always go as planned. However, because Tickets-Center works within a live resale marketplace, each order is confirmed with a licensed third-party seller the moment you check out. This real-time process means all sales are final—orders can’t be canceled or refunded.


What You Can Do Instead

Even though we can’t reverse the sale, you still have a few ways to make sure your tickets don’t go to waste:

  1. Resell Them – If your tickets are eligible for transfer, you can list them on a trusted resale site like Lysted.

  2. Give Them to Someone You Know – Many tickets can be transferred digitally to a friend or family member.

  3. Check Your Insurance – If you purchased Allianz ticket protection during checkout, review your policy to see if you qualify for a claim.


Still have questions about your options?
Chat with our team—we can review your order and help you find the best way to use your tickets.

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