What happens if the event is canceled?
If your event is called off completely, you’re protected from start to finish. Our Tickets-Center 100% Guarantee ensures you’ll receive a full refund, including service fees, when an event is officially canceled and not rescheduled.
What Counts as a Canceled Event?
The event organizer has confirmed there will be no new date.
No replacement performance, game, or show will take place.
When an event is postponed or rescheduled, your original tickets remain valid for the new date, and a refund does not apply.
How You’ll Be Notified
We’ll email you as soon as we receive confirmation from the event organizer.
Refunds are processed automatically—you don’t need to contact us to start the process.
Still have questions about a potential cancellation?
Chat with our team—we can confirm the status of your event and explain your next steps.
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