Absolutely. Every order is covered by our Tickets-Center 100% Guarantee — giving you peace of mind from the moment you buy until you walk through the gates.
You Are Protected
Our tickets come exclusively from licensed, professional third-party resellers and go through verification to ensure authenticity. Every purchase is completed in a secure environment, with clear, upfront details about your order.
What Our Guarantee Promises
When you purchase from Tickets-Center, you’re covered for:
Authenticity — your tickets are genuine and verified
On-time delivery — tickets arrive before your event
Event entry — you’ll be admitted without issue
Accurate seating — same or better location than what you chose
Canceled event protection — full refund if there’s no rescheduled date
Ongoing support — our team is available before, during, and after your event
If any of these commitments aren’t met, we’ll either refund you in full (including service fees) or provide store credit equal to your order total.
If Something Doesn’t Go as Planned
While problems are rare, our team responds quickly when they happen. Depending on the situation, we may arrange replacement tickets, provide timely updates, or process a refund when eligible.
Still have questions about your order’s protection?
Start a live chat — we’ll gladly explain exactly how our guarantee works for your purchase.
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