Why do I have to verify my order?

Order verification is a crucial step to ensure the security and authenticity of transactions on our site. Given the digital nature of the ticketing industry, platforms like ours can be targeted by fraudulent activities. By using services such as Persona, we're able to robustly authenticate the identity of our customers and minimize the risk of fraudulent transactions. This not only protects us as a marketplace but also safeguards our valued customers against potential fraud. The verification process, while an extra step, underscores our commitment to maintaining a trustworthy platform where users can confidently purchase tickets, knowing their personal and financial information is secure and their transactions are legitimate.