What are replacement tickets?

Replacement tickets come into play on the rare occasions when sellers are unable to deliver the exact tickets that were initially sold. In accordance with our terms of use, sellers are granted the right to provide equivalent or even superior tickets for the same event as an alternative. We understand the importance of ensuring a seamless and enjoyable event experience for our customers. That's why, if such a situation arises, we take the initiative to ensure that you receive seats that are either comparable to or an upgrade from your original selection. Each replacement undergoes a review by our team of ticketing experts to confirm their quality. In the unlikely event that suitable replacement tickets cannot be provided, you will receive a full refund encompassing all fees.